IHH Healthcare Berhad ("IHH or the Group") is a leading premium healthcare provider operating in the home markets of Malaysia, Singapore, Turkey and India. The Group also has a growing presence in Greater China and an expanding network across Asia and Central and Eastern Europe. IHH is one of the largest healthcare groups in the world by market capitalisation and are listed on the Main Markets of Bursa Malaysia and the Singapore Stock Exchange."

The Group's portfolio comprise of premium-brand healthcare assets, collectively representing a unique multi-market investment position in the healthcare sector. Our "Mount Elizabeth", "Gleneagles", "Pantai", "Parkway", "Acibadem" and "Fortis" brands are among the most prestigious in Asia and Central and Eastern Europe.

IHH's business strategy has been clear from the outset - operating in markets where the demand for quality healthcare is growing rapidly especially where there are increasingly affluent and rapidly ageing populations. We continue to respond to the opportunities presented by the burgeoning medical travel sector, investing in facilities distinguished by their ability to meet the changing needs and demographics of the communities they serve.

Our Business Model

FINANCIAL CAPITAL IHH Healthcare has a strong financial profile in our home and key markets. We have good access to capital and invest for growth with a disciplined and prudent approach supported by a cash-generative operating model

PHYSICAL CAPITAL The Group boasts an integrated healthcare network with multi-specialty hospitals, medical clinics, and a comprehensive range of ancillary services across 10 countries. As a leading integrated healthcare service, our hospital facilities are equipped with the best-in-class medical equipment and technology to provide their services.

HUMAN CAPITAL The skills and experience of our employees are instrumental in building relationships with our patients and stakeholders. Our multi-pronged talent retention programme offers competitive remuneration, training and development opportunities to attract and retain high quality clinical and non-clinical staff.

CLINICAL GOVERNANCE FRAMEWORK Our Board of Directors and management team have established an all-inclusive clinical governance framework to ensure that all patients receive the best possible care.

INNOVATION CAPITAL Our focus on individual patient experience drives our quest for innovative solutions to improve patient care and outcomes. Leveraging intellectual and digital assets brings us benefits in the area of hospital bill estimates and empowers our patients to seek treatment options that are most cost efficient and effective for recovery.

BRAND CAPITAL Our healthcare brands, including but not exclusive to Gleneagles, Mount Elizabeth, Pantai, Parkway Shenton, ParkwayHealth, Fortis Healthcare and Acibadem, are reputed for their premier service quality and are among the most prestigious in Asia, Central and Eastern Europe.

SOCIAL AND RELATIONSHIP CAPITAL Our commitment to our key stakeholders is paramount to the level of service we provide. We proactively engage with our patients, employees, doctors, business partners, governments and communities to build long-term relationships.

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